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I am looking to become a TD Bank North customer. I am curious about your online banking. If I wish to perform a transfer from one TD Bank North account to another (say a checking to credit card) does the transfer show an automatic balance update from the debited account so I can see the transfer live?
My previous bank would do this immediately to show you live at that moment balance updates.
Please tell me that TD Bank North does this?
Also do you do multi-step authentication, like the kind that sends you a multi-digit code on your phone to enter on the site? Thank you.
April 24, 2015 06:19:41 PM
In reply to John, Barre
Thanks for reaching out to us with your questions, John and we would love to tell you more about our bank!
To answer your first question, if you had both a TD Bank deposit account (such as a Checking or Savings) and you made an online transfer to a TD Bank Credit Card, the transfer would be immediately debited from your deposit account for you to view online. Please note that the transaction may take 1-2 business days to post to your Credit Card account. We encourage you to reach out to our Tech Support Specialists, who are available 24/7 at 800-493-7562 who can fully answer any other questions you may have about our Online Banking services.
Also, we are committed to providing you with a secure online experience that protects your confidential information. Although we don't offer the multi-step verification you described in your message, we do use industry-accepted security practices, including firewalls and encryption, to safeguard the security of your personal financial information. We recommend you check out this link: http://bit.ly/19nPcn5 for more information regarding all of the security features we use on our Online Banking site.
We not only take Online Banking security seriously, we also take other precautions to help protect our Customers’ accounts. Please view http://bit.ly/1npPddy for more information. And did you know that TD Bank offers a free year of McAfee Internet Security to our Customers, as well as a free download of IBM Trusteer Rapport software? Please check out these links for more information: http://bit.ly/1xvfehm and http://bit.ly/1yNtAZG which include instructions to take advantage of these services.
We also invite you to take a look here: http://bit.ly/1pxZPLh for information on Security Frequently Asked Questions (FAQs) that may help if you have any additional questions or concerns.
If you decide that you're interested in banking with us, feel free to reach us 24/7 at 888-751-9000 to open an account, or stop in at any TD Bank Store listed here: http://bit.ly/TDStores for assistance.
And if you have any other questions regarding Online Banking, feel free to call us 24/7 at the first number listed above to speak directly with Tech Support Specialist.
We hope this answers your questions, John and we look forward to hearing from you soon!
Kristen P, Mount Laurel
April 24, 2015 06:21:36 PM