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There seems to be no way to transfer between different TD customer accounts and when I try to add a TD bank account number to the field for accounts outside TD bank it will not recognize the TD bank routing number
April 9, 2015 07:38:28 PM
In reply to Stephen, Deland
Thanks for writing to us tonight on TD Helps, Stephen and we apologize for any confusion! We'll be glad to discuss our transfers with you in better detail.
If you're looking to transfer funds from your personal TD Bank account to someone else's account at TD Bank (or another Financial Institution), you'll want to make use of our Person–to–Person Payments feature available via your Online Banking account. Kindly note that a direct transfer or external transfer can't be used for this and we apologize for any inconvenience there. We invite you here: http://bit.ly/1h4ZIkL for a little more information. We'll be happy to walk you through the enrollment for this service to get you started.
Since you are already enrolled for online banking, please click here http://bit.ly/1eaISlq to log in. After logging in to your account, you may click on the tab at the top of the page titled "Person-to-Person Payments." You will then be asked to accept a user agreement, review the fee schedule and confirm your email and phone number. A text and email code will be sent to the mobile number and email address we have on file for you. Next we will request you to submit both codes for verification to complete the enrollment process. Once the enrollment is complete you’ll be ready to send funds!
When sending a transfer, you will have two delivery options, three-day or next-day delivery. To qualify for the next day-delivery option, you must wait 90 days from your first successful three-day transfer and must not have had any transactions that overdrew your account in the past 90 days. Please note that fees may apply for the Transfer service. For the Transfers Terms and Conditions please see: http://bit.ly/1lkiC6K, and for more information on the Fee Schedule, please take a look here: http://bit.ly/1cTejgt.
Just in case you need assistance with enrolling or a transfer, you may contact us 24/7 at 800-493-7562 to speak with a Tech Support Specialist. Upon proper account verification, we would be happy to help get you started.
Thanks again for your visit, Stephen! We're glad you stopped by and hope this is the info you were looking for.
Kristen P, Mount Laurel
April 9, 2015 07:39:33 PM