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Do I need to notify you of my travel plans to Greece (June 19 to June 28, July 6) and Israel (June 28 to July 5)?
I will be carrying my TD visa debit card and TD visa card.
June 16, 2017 10:13:10 AM
In reply to Audrey, Toronto
Welcome to TD Helps, Audrey. We'd be glad to discuss your travel plans.
It is recommended to let the bank know when you'll be traveling overseas to avoid service interruptions.
We notice that you're writing to us from Canada. If you're referring to accounts maintained by TD Canada Trust, we recommend notifying them directly. Choose a convenient contact option for them here: https://go.td.com/1woOVay.
For TD Bank in the U.S., you are able to let us know you're traveling in a variety of ways! Our Banking Specialists are available by phone 24/7 at 888-751-9000 (888-561-8861 for credit cards). During your call, they would be glad to add a travel notification to your account and review tips for traveling overseas.
If you plan on visiting a Store prior to your trip, our Specialists there are also able to update your account. Take a look at TD Stores and their hours here: http://go.td.com/1f9DSJR.
The time before traveling can be hectic and we understand if you're unable to call or visit. You can always send us a secure message using online access. To send a secure message using Online Banking, please sign in here: http://go.td.com/1eaISlq and select 'Send a secure message' located in the 'Message Center' on the left hand side of the page. For Mobile Banking, select the option to 'Contact Us' followed by 'Send a secure message' after signing in. Be sure to include the dates and destinations of your trip.
Since you're leaving soon, please get in touch with us as soon as possible, as we usually recommend letting us know about a week in advance.
We also recommend taking a look here: https://go.td.com/1fO8wKy and here: https://go.td.com/2s4G3Pe for international travel tips. For anything not covered there, check out our FAQs about international travel here: https://go.td.com/1ltwDDc.
Please know that we would like to update your account specifically; however, TD Helps is considered an unsecured forum. Because of this, we do not have access to your account/personal information to make this update on your behalf.
We hope to hear from you soon, Audrey, and have a lovely trip.
Megan K, Mount Laurel
June 16, 2017 10:13:26 AM