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I am currently traveling in Bangladesh and Dubai. I notified the bank I was traveling and my card has been declined. I need my card to get home. Please let me know what to do. I have no phone service here.
Donna, Ship ottom
January 20, 2016 07:45:35 AM
In reply to Donna, Ship ottom
Thank you for coming to TD Helps with your inquiry, Donna. We apologize for the inconvenience.
Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. Once you are able to gain telephone access, please dial direct 1-856-751-9000 or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518 if you are able to gain access to a land line phone. After proper account verification, our friendly 24/7 Banking Specialists will be more than happy to help you with any banking questions you may have.
Additionally, if you are enrolled for online banking, you may also send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq . On the left hand side, you should see and option to "Send a secure message" located in the “Message Center”.
Hope to hear from you soon, Donna. Safe travel!
LiShu R, Mount Laurel
January 20, 2016 07:47:29 AM