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do I have to notify you if I live in NJ and will be visiting Canada and might use my card there?
Phyllis, Toms River
September 13, 2015 01:35:48 PM
In reply to Phyllis, Toms River
Hi there Phyllis!
Great to have you with us today.
This sounds like it will be a fun trip! We have some info you can use during your stay in Canada.
First, to answer your question - any time you are traveling, we do recommend that you contact us with information about your trip to prevent any decline to your cards while you're away. Since you're going to Canada, please reach us by calling our Customer Service Line 24/7 at 888-751-9000, and we will be happy to place a travel notification on your account for you.
Another easy way to set a travel notification is to send us a Secure Message from your TD Bank online account. Please log in here: http://bit.ly/1eaISlq with your user name and password. You can then send us a secure message by clicking on the Customer Service tab, and using the Send a Message link. Please include your exact travel dates, destinations and any connecting flight information if applicable.
We'd also like to let you know that TD Bank does not charge any foreign transactions fees for purchases made with your TD Bank Visa Debit card. Also, as a Customer of TD Bank, you'll be pleased to know that you have access to every TD Bank and TD Canada Trust ATM from Maine to Florida and throughout Canada for free!
In case you find yourself needing to use an ATM not owned by TD, we would like to take the opportunity to advise you about fees that can be incurred while using international ATMs.
Each withdrawal, transfer, and balance inquiry made at an ATM not owned by TD is subject to a $3.00 fee at this time (subject to change), which is charged by TD Bank the same day the transaction is made. Please check out our current Fee Schedule at: http://bit.ly/1cTejgt for information. This may be in addition to any fee assessed by the owner of the ATM or network, and may include fees for both withdrawals and balance inquiries.
If you use any ATM in a foreign country, you may also incur international, currency exchange and usage fees regardless of the type of account you have at TD Bank. Please refer to http://bit.ly/1kb17UQ (pg. 45) for more information about what type of fees to expect.
If you would like to use your TD Bank Visa Credit Card while traveling, please call 1-888-561-8861 to place your travel notification 24/7 with a TD Card Services Representative.
Please keep in mind that a travel notification helps us recognize unauthorized transactions on your account. Please be informed that for your protection we will continue to monitor your card activity even when a notification is set. We also recommend carrying more than one method of payment while traveling, just in case you encounter any acceptance issues. For more travel tips while overseas, please visit http://bit.ly/1gDrDYu. You may also want to review our International Travel Tips Frequently Asked Questions by clicking here: http://bit.ly/1ltwDDc .
We hope this makes for a smooth trip, Phyllis!
We wish you a great time and safe travels, take care.
Kristen P, Mount Laurel
September 13, 2015 01:36:36 PM