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August 30, 2017 10:05:28 AM
In reply to Chris, Vancouver
Hi Chris! Thanks for visiting us at TD Helps today.
We'd be happy to provide you with a link to our Fee Schedule. You can find that by clicking here: https://go.td.com/2kFZ5mK.
While we're not currently partnering with any banks in India, we do want to provide you with options to avoid ATM fees whenever possible.
Many stores now offer you the option of receiving cash back when you make a purchase. TD Bank does not charge a fee for this service. The amount you take back in cash is simply added to your total purchase.
You may also be able to use your TD Bank Visa Debit Card to do a cash advance with a bank teller at a different financial institution. To do this, visit a bank in India and request to do a Visa Cash Advance with the teller. Your card will be used to withdraw funds and that transaction should post to your account as a Visa purchase, rather than a withdrawal. While TD Bank does not charge a fee for doing this type of transaction, we recommend confirming with the bank that you use if they charge a fee to perform this service.
Finally, we want to make you aware that with some of our accounts, non-TD Bank ATM fees are waived as a benefit of that account type. We may even waive the fees charged by the ATM company! To check out all of our checking accounts for an account with this benefit that might also fit your needs, please click here: https://go.td.com/2tX7kAh. To review our savings accounts, please click here: https://go.td.com/2bSlkVn. If you choose to change your account type, we'd be happy to help. It’s a quick change that will not affect your account or debit card number. Just give us a call 24/7 at 888-751-9000 or stop in to see us at any of our Stores. To find one near you, please click here: https://go.td.com/1nq31dc. You can also send us a secure message with your request through your online or mobile banking. To send a secure message, log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We can generally respond within 24 hours or less.
Since you'll be traveling outside of the country, we recommend contacting us prior to your trip so that we can add a travel note to your debit card. This should help to avoid any declined transactions while you're away. To do this, simply give us a call or send us a secure message. Be sure to include your travel dates and destinations. If you'd prefer, this note can also be added in person at any of our Stores.
If you need to reach us while you're traveling in India, you may not be able to call 800 or 888 numbers. For that reason, we want to provide you with additional contact numbers. To reach us from outside of the United States, use country code 011 and call 856-751-9000 or call us collect from a landline with operator assistance at 215-569-0518.
We hope this info helps, Chris. If you have any questions at all, please don't hesitate to reach out to us using one of the methods above and we'd be happy to help.
We hope you have a great trip to India!
Candice A, Mount Laurel
August 30, 2017 10:06:02 AM