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There are 3 pending transactions for shoebuy.com. There should only be one for 55.97. I spoke to shoebuy and they said they only authorized the one transaction. Please stop payment on the other 2.
Melissa, Hamilton, NJ
December 3, 2014 01:39:46 PM
In reply to Melissa, Hamilton, NJ
Hey, Melissa! Thanks so much for reaching out to us on TD Helps.
As you mentioned that there are three pending transactions, it sounds as though your purchase at Shoebuy was made with your TD Debit card. If this is the case, please keep in mind that although we're not able to place a stop payment on a debit card transaction, other options may be available.
We invite you to connect with one of our Banking Specialists, to better assist you. Feel free to call us at 888-751-9000, 24/7. After account verification, we'd be more than happy to review the transactions with you. Additionally, you may visit any TD Bank Store for assistance if you prefer. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
We hope this is helpful, Melissa and please let us know about any other questions you have. Take care.
Yen D, Mount Laurel
December 3, 2014 02:06:29 PM