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james, floral park
August 7, 2017 12:15:59 PM
1 person recommended this |
In reply to james, floral park
We're sorry to hear that you're having trouble using your card, James. We'd be glad to offer some guidance.
As this is pertaining to your account specifically, we ask that you contact us directly for assistance.
If you're referring to your TD debit card, you are able to contact us 24/7 by dialing 888-751-9000. A Specialist would be glad to review your account and debit card.
For credit cards, please call us 24/7 at 888-561-8861.
Our Specialists at your local TD Store are also able to review your debit or credit card concerns. Take a look at TD Stores near you here: http://go.td.com/1f9DSJR.
In addition, if you are enrolled for online access, you can send a secure message about your debit or credit card. To send a secure message using Online Banking, please sign in here: http://go.td.com/1eaISlq and select 'Send a secure message' located in the 'Message Center' on the left hand side of the page. For Mobile Banking, select the option to 'Contact Us' followed by 'Send a secure message' after signing in.
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
Talk to you soon, James. Have a wonderful afternoon!
Megan K, Mount Laurel
August 7, 2017 12:16:15 PM