Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I am a consultant with an international client. They recently sent me a payment via Lloyd's. The amount has been removed from the client and Lloyd's says they processed this payment on 23 December (and I have confirmation from them). I have asked my local TD Branch to verify all numbers to ensure it would be deposited into the correct account. It has been two weeks, why hasn't payment been made?
January 9, 2016 09:11:09 AM
In reply to Erin, Plymouth
Welcome to TD Helps and thank you for sending us your question, Erin.
To best assist you, we recommend reaching out to the sender of this wire directly, so they can request a trace with their financial institution to determine the status of the wire. If you have any additional questions, please feel free to reach out to our Banking Specialists at 888-751-9000. Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
Hope this has pointed you in the right direction. Erin, enjoy your weekend!
LiShu R, Mount Laurel
January 9, 2016 09:11:49 AM