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August 31, 2015 06:35:24 PM
In reply to Robert, Summit
We're sorry to hear that your debit card was declined, Robert. We'd be glad to point you in the right direction.
As this is pertaining to your account specifically, we ask that you reach out to us directly for assistance. You are able to call us 24/7 by dialing 888-751-9000. After account verification, our Representatives will be glad to determine why your debit card was declined.
Similarly, you are able to visit us during lobby hours at any TD Store. To take a look at TD Stores near you please visit http://bit.ly/TDStores.
Please know that we would like to assist you directly however TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Robert and have a good day.
Megan K, Mount Laurel
August 31, 2015 06:36:12 PM