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I need to cancel my account that i currently have. i need to out more money in my account to pay monthly fees then need to cancel it. How can i do this? Plus i can't get logged into my account
October 17, 2016 01:57:39 PM
In reply to Cushla, Ireland
We'd hate to see you go, Cushla, but we understand that banking needs change and we'd be glad to help.
First, we'd like to let you know that we are committed to your satisfaction as a Customer. If you have moved outside the United States, we do have some options for you to complete your banking without the need to visit a TD Bank Store. Please note, that we offer fully featured online and mobile banking services and live telephone support available 24 hours/day, 7 days/week, 365 days/year.
If you still choose to close your account, we understand and can share some instructions with you to do so. If your account has remaining funds, the easiest way to close the account from abroad is via mailed written request. You may request to close your account and any available money will be sent to you by check. You can mail a request with the following instructions:
▪Your account number(s)
▪Your request to close the account(s)
▪Your current address
For your security, please have the letter notarized. It can then be mailed to:
TD Bank, N.A
P.O. Box 1377
If you prefer, another option is to remove any remaining funds from your current location, such as via your TD Bank Visa Debit Card, check, or transfer. If you choose to use this method, once the funds have been removed, please contact a Specialist 24/7 from outside the United States via phone at 1-856-751-9000, or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518.It will be necessary to make a specific request to close the account once the balance is zero; please note, the account will not close automatically.
As you mentioned that you are unable to log in to your account, we ask that you contact us using the numbers mentioned above so we may help you regain access.
We hope this helps and have a good afternoon.
Megan K, Mount Laurel
October 17, 2016 01:57:49 PM