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Trying to download 50+ checking account transactions into Quicken Mac 2017, but often ATM transactions do not download. Worse, after I enter those ATM transactions manually, they are erased when I next do a transaction download. All other transactions download fine. This has been an ongoing problem.
James, Old Orchard Beach
May 11, 2017 11:53:01 AM
2 people recommended this |
In reply to James, Old Orchard Beach
We're sorry to hear that you're having trouble, James.
We recommend reaching out to our Tech Support Specialists directly to troubleshoot this issue on our end. They are available 24/7 at 800-493-7562.
We also recommend reaching out to Quicken's Customer Support as well to determine if this is an issue on their end.
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, James. Have a good day.
Megan K, Mount Laurel
May 11, 2017 11:53:10 AM