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C. R, Lake Wales, FL
April 25, 2016 10:50:43 PM
In reply to C. R, Lake Wales, FL
Thanks for reaching out to us on TD Helps tonight, CR. We're sorry to hear that you are having issues with our mobile deposit feature and we'll be glad to help.
We recommend deleting and re-installing our mobile app and updating your browser to the most up-to-date version as it could solve the issue. Additionally, please take a look here: http://go.td.com/1ff8byL as it could help. If you are still are unable to use mobile deposit, please give one of our 24/7 Tech Support Specialists at 800-493-7562.
Hope this helps and have a good night, CR! Take care.
Katherine G, Mount Laurel
April 25, 2016 10:54:02 PM