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March 15, 2015 04:34:35 PM
In reply to CHERYL, BRICK
Thanks for taking the time to write in to TD Helps, Cheryl!
As a TD Bank Customer, you have a couple of options to transfer funds from your TD Bank account to another person's account (whether they are TD or non-TD Customers). We'd like to go over the options with you.
Based on the information you provided, we believe our Person-to-Person payment service may best fit your needs. It will allow you to transfer funds from your TD Bank account to any other individual's bank account within the United States.
In order to be eligible to use the Person-to-Person Payments service, you must have a U.S. address, a unique United States phone number, a United States-issued Social Security number and a valid unique email address. You must also be enrolled for Online Banking and be using a TD Bank Checking or Money Market account for the transfer.
If you're not yet enrolled, you can do so for free here: http://bit.ly/1lU2qfY. You will need your Social Security number, your TD Bank ATM/Visa Debit Card, your account number, and your email address. If you're missing any of this info, please reach a Banking Specialist 24/7 at 888-751-9000 to enroll. Or feel free to visit us during lobby hours and please click here: http://bit.ly/TDStores to find a TD Bank near you.
Once you have logged into your Online Banking, you may click on the tab at the top of the page titled "Person-to-Person Payments." You will then be asked to accept a user agreement, review the fee schedule and confirm your email and phone number. A text and email code will be sent to the mobile number and email address we have on file for you. Next we will request you to submit both codes for verification to complete the enrollment process. Once the enrollment is complete you’ll be ready to send the payment!
You will have two delivery options when sending a Person-to-Person payment; there are three-day and next-day options. To qualify for the next-day delivery option, you must wait 90 days from your first successful three-day transfer and must not have had any transactions that overdrew your account in the past 90 days.
For the information on PopMoney Payments Services Terms and Conditions, please check out this link: http://bit.ly/1pADlWD (specifically Pg. 3, Section 1.16 for information on the payment methods and Amounts). Please note that there may be fees for the use of the above service. We invite you to take a look at our Fee Schedule here: http://bit.ly/1cTejgt.
If a Person-to-Person Payment is not an option for you, you can still make a deposit to another TD Bank account. You're welcome to visit a TD Bank location with cash or a check and the recipient's account number. Please visit the link listed above to find the TD Bank location closest to you. The deposit can be processed with a Teller in the Lobby or Drive-thru at any TD Bank location. When making the deposit directly into the other account, there is no charge to you.
If the other person does not currently bank with TD Bank, you do have the option to visit your local TD Bank store to initiate an outgoing domestic wire transfer. Once at the Store, you will need to provide the name, address and routing number of the receiving bank, the name of the account to be credited, the beneficiary address and the account number.
We hope this information is useful and let us know if you have any questions, Cheryl!
Kristen P, Mount Laurel
March 15, 2015 04:45:36 PM