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Hi, I wonder if my son could use his TD account to pay the tuition bill. The university payment police is "For checking or savings account debits, we encourage you to use the electronic check (ACH bank transfer from a U.S. checking or savings account) option so that you are not assessed a convenience fee. Other alternative payment methods include traveler's checks, cashier's checks, money orders, and cash (in person only). ". Does TD have electronic check?
November 30, 2017 12:34:47 PM
In reply to Lei, Qingdao
It's great to hear from you this afternoon, Lei.
This is a great question, and we'll be more than happy to help clear up any confusion you may be experiencing.
Generally speaking, when looking to pay a merchant, such as a University, to make a payment electronically, you will need to provide the merchant with your account and routing number so that they may successfully debit your account. Here at TD Bank, we do allow for electronic payments such as these to be debited, and just in case, we'll be happy to provide you with any additional information that you may need.
In case you may not be aware of your routing number, we'd first like to take a moment to explain that routing numbers are based on the state where the account was originally opened. If you'd like, you're welcome to check out the link here: https://go.td.com/2bjcv63 which includes all of TD Bank's routing numbers. Additionally, you may also find your routing number on the bottom, left hand side of your check. An example can be found by also clicking on the link above.
If you would prefer to confirm his information, you're more than welcome to call and speak with one of our Banking Specialists, who for your convenience, are available to help 24 hours a day, 7 days a week, and can be reached by simply dialing 1-888-751-9000. If you're unable to call, you would also have the option of visiting your nearest TD Store location, or sending us a secure message.
To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'. If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We generally respond within 24 hours or less.
If you're unfamiliar with your account number, you may obtain this information by simply logging into your Personal Online Banking, and you're welcome to use the link above to do so. Once you have logged in, under the 'Deposit Accounts' section, you can find your account number to the right of your account name.
If you have any trouble accessing your Online Banking, while our Banking Specialists are unable to provide you with your account number over the phone, they'll still be happy to help you gain access to your Online Banking, where you may then obtain your account number using the instructions above. Similar to your routing number, you're also able to obtain this information at a TD Store location.
As you mentioned that your son may also be able to make his tuition payment with an Official Check or a Money Order, we'd like take a moment to let you know that these items may also be purchased at any TD Store location. Depending on your son's account, a fee may be assessed, and we'd like to invite you to check out the link here: https://go.td.com/2lbbfGg to review our Fee Schedule.
During your sons visit, it's important to note that Money Orders can be purchased for any amount up to $1,000.00. In the event that his payment will need to be made for more than $1,000.00, an Official Check will need to be purchased. Additionally, if he'd like to purchase an Official Check, please note that the TD Bank Representative assisting him with his purchase will need to be aware of the payee and amount at the time of purchase.
We sincerely hope this helps, and please don't hesitate to contact us if you have any trouble making your payment, or if you have any questions.
Have a great Thursday, Lei!
Brittany M, Mount Laurel
November 30, 2017 12:35:52 PM