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two log ins in one account

I set up bill pay with one log in, will I see it with my other log in? Its the same account number. I got locked out of one log in, and when I called to reset it, they reset it, but I cannot get in to the other log in

Rachel, Lakewood
March 2, 2017 01:12:08 PM

1 Response

In reply to Rachel, Lakewood

Thanks for reaching out to us, Rachel. We'd be glad to discuss. Please know that Online Banking accounts are associated to your Social Security Number. Because of this, you should only have one online profile associated to your for your accounts. As you mention that this is not the case, we recommend reaching out to us directly so we may review this together. You are able to call our Tech Support Specialists 24/7 at 800-493-7562. They would be glad to review your online account with you. Similarly, you are able to visit any TD Store for assistance. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR. Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information. We hope to hear from you soon, Rachel. Have a good day.

Megan K, Mount Laurel
March 2, 2017 01:12:19 PM

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