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I have an online account with my own user name/password. Can my husband create his own user name/password for the same accounts?
November 3, 2017 01:22:22 PM
In reply to Crescenza, Hauppauge
Happy Friday, Crescenza, and welcome to TD Helps!
This is a great question, and we'll be more than happy to help.
Here at TD Bank, when an account is shared by more than one signer, each signer will have access to their own Personal Online Banking! Because of this, each signer will have access to their own username and password where they'll be able to see any accounts that are in their name.
If your husband is a signer on your account, he can create his own Personal Online Banking profile by clicking here: https://go.td.com/1lU2qfY. He will need the account number, his debit card number, his Social Security Number, and a valid email address to complete the enrollment process. However, once completed, he will have immediate access!
If your husband has any trouble, he's more than welcome to connect with us, and we'll be happy to help. Our Banking Specialists are here to help 24 hours a day, 7 days a week, and can be reached by simply dialing 1-888-751-9000. He's also welcome to visit his nearest TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
We hope this clears up any confusion, Crescenza, and have an amazing weekend!
Brittany M, Mount Laurel
November 3, 2017 01:22:41 PM