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I am using Quicken Home & Business 2013 R 12 (18.104.22.168). I am trying to add my TD Auto Loan as a Loan Account. I get to the enter userid and pw screens fine. I'm asked the challenge question (so I know Quicken is connecting OK, I think) I answer the challenge question Then... I get a message from Quicken that no account information is found. What to do?
February 5, 2015 04:17:23 PM
1 person recommended this |
In reply to Andrew, Rockville
Thank you for coming by TD Helps today, Andrew. We would be happy to help!
If you are having trouble viewing your Auto Loan via Quicken, give us a call 24/7 at 800-493-7562. Here one of our dedicated Tech Support Specialists will be able to add the loan transactions to your banking profile. You also have the option of visiting a TD Bank Store during lobby hours and speaking with a Representative. Check http://bit.ly/TDStores for hours and locations near you.
If your Auto Loan is through TD Auto Finance, we recommend contacting a TD Auto Finance Representative. They are available Monday through Friday 8:00AM to 10:00PM and Saturday 8:00AM to 7:00PM at 1-800-556-8172 to assist you.
Hope this helps, Andrew. Thanks again for coming by TD Helps, and come back again any time!
Justin B, Mount Laurel
February 5, 2015 04:19:23 PM