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I am having trouble registering for the online banking option through the TD Bank web site. I had entered all of my information correctly, but only received a message stating that the information I had entered was incorrect, when it was fully accurate. I also think that waiting on the phone with customer service for hours does not help at all. Any help is appreciated.
Carrie, Holmdel, NJ
February 18, 2016 08:37:24 AM
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In reply to Carrie, Holmdel, NJ
Thanks for joining us on TD Helps, Carrie. We're sorry to hear that you are experiencing difficulties with the Online Banking enrollment process.
We recommend contacting our 24/7 Digital Banking Team at 800-493-7562 and one of our Specialists will be happy to sign you up for online banking, after they verify your account information. If you can't call right now, it's ok; we'll also be able to assist you at a TD Bank Store during lobby hours. Please visit: http://bit.ly/TDStores to find a TD Bank near you.
We hope this helps out, Carrie. Have a great day!
Kris M, Mt. Laurel
February 18, 2016 08:37:40 AM