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Have never had a problem signing until a couple of days ago, when clicking on sign in, diagnosis problems comes up, unable to connect with my PC. Can connect with laptop, so suspect some sort of secutiry problem. Have eliminated any updates made since problems and still no go.
October 24, 2014 06:35:19 PM
2 people recommended this |
In reply to Edwin, Sunderland
Welcome to TD Helps, Edwin and thanks for coming to us with your question. We are sorry you are having difficulties logging in when using your PC.
We're glad to provide some suggestions in order for you to access our website. This may have occurred if you have made any significant Hardware or Software changes. Our website www.tdbank.com is compatible with the newest versions of both Internet Explorer and Firefox. If you're not using the most up to date browser, we recommend installing the latest version and please also ensure that it is accepting cookies. You may also want to disable any plugins or themes and restoring your browser defaults.
We're intent on providing as much assistance as possible in resolving this issue! If you have any further questions or are still having trouble logging in, please contact us at 1-800-493-7562 to review your options with a TD Bank Digital Banking Specialist, 24 hours a day, 7 days a week.
We hope this helps and thanks for stopping by, Edwin. Have a great weekend!
Luis C, Mount Laurel
October 24, 2014 06:36:44 PM