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Mary E., Galloway
February 8, 2018 08:32:30 AM
In reply to Mary E., Galloway
Welcome to TD Helps, Mary.
It's great to hear from you today, and we apologize that you're having so much trouble accessing your online banking. We'll be more than happy to connect you with someone who can help.
If you're having trouble accessing your Personal Online Banking, you're welcome to call and speak with one of our Tech Support Specialists so that they may troubleshoot your concerns with you directly. For your convenience, our Tech Support Specialist are here to help 24 hours a day, 7 days a week, and can be reached by simply dialing 800-493-7562.
Just in case you may be having trouble with your BusinessDirect, and not Personal Online Banking, we'd like to recommend that you speak with a Small Business Banking Specialist, who can be reached by dialing the same number provided above. After dialing, simply select option number 2. For your convenience, Small Business Banking Specialists are also here to help 24/7.
We sincerely apologize that we're unable to trouble shoot your concerns with you directly. Please understand that with TD Helps not being a secure forum, we are unfortunately unable to access your account or personal information. However, we look forward to hearing from you at your earliest convenience.
Thanks again for coming to TD Helps, Mary. Take care.
Brittany M, Mount Laurel
February 8, 2018 08:34:39 AM