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online application form doesn't work. Won't accept phone number in any format.
October 19, 2017 02:25:39 PM
In reply to Barbara, Woodbridge
Good afternoon, Barbara, and welcome to TD Helps!
We're so sorry to hear that you're having trouble, and we'll be more than happy to help.
Based on the information you have provided, it sounds as though you may be having trouble opening a new account. If this is the case, we sincerely apologize, and would like to recommend that you connect with us directly so that we may better assist you.
Just in case you may not be aware of the many accounts offered by TD Bank, we'd like to take a moment to provide you with some additional information. If you were interested in a Checking account, feel free to click here: https://go.td.com/2eQORxu. We offer Savings accounts as well, and they can be found with this link: https://go.td.com/2bSlkVn. If you're having trouble deciding, don't worry! We have a Selector Tool, which you can find here: https://go.td.com/2sx4N2E. This will help by making a personalized recommendation for you, based on your needs.
When you're ready, you may call and speak with one of our knowledgeable Banking Specialist. For your convenience, they are available to help 24 hours a day, 7 days a week, and can be reached at 1-888-751-9000. If you'd prefer, you may also visit your nearest TD Store location, during lobby hours, to speak with a Customer Service Representative in regard to your new account. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
If you already have an account with TD Bank, and you're having trouble with one of our features, such as our Send Money feature, we ask that you contact a Specialist from our Tech Support Team directly so that they may troubleshoot your concerns with you. Our Tech Support team is also available to help 24/7, and can be reached by dialing 800-493-7562.
If you are contacting us today in regard to a loan application, or even a Credit Card application, we'd like to recommend that you contact a Specialist who specializes in these products specifically for further assistance.
To speak with a Specialist in regard to a loan application, you may reach out to our Financial Solutions Group by calling 1-800-937-5020. If you need to speak with our Credit Card department, our Credit Card Specialists are available at 866-686-4708. For your convenience, both FSG Specialist and Credit Card Specialist are available to help 24 hours a day, 7 days a week.
We look forward to hearing from you soon, Barbara! Take care, and have an amazing Thursday!
Brittany M, Mount Laurel
October 19, 2017 02:26:19 PM