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unable to logon to my account
October 22, 2014 10:55:29 AM
In reply to Lynne, Oakhurst
Hello, Lynne, thanks for coming to TD Helps with your question. We’re sorry to hear that you're having difficulties with our website and we'd be more than happy to help.
We'd like to inform you that our TD Bank website, at www.tdbank.com, is compatible with the newest versions of both Internet Explorer and Firefox. If you are not using the newest version of your browser right now, we recommend making this update. We would also suggest that you disable any plug-ins and restore your browser defaults, and clear your cache and cookies; sometimes it will fix any browser issues.
Please keep in mind; our dedicated Digital Banking Specialists are available 24/7 to assist you if you continue to experience any difficulties. They can be reached at 1-800-493-7562.
Let us know if you have any other questions. We hope you have a nice day!
Elizabeth D, Mount Laurel
October 22, 2014 11:03:18 AM
We called a RD technical number and we reset Google Chrome to it's default settings and all ok now ... thanks !
October 27, 2014 04:08:43 PM
1 person recommended this
Glad all is well, and that you are able to bank online with ease. We invite you back to TD Helps again anytime.
Have a great day!
Justin B, Mount Laurel
October 27, 2014 04:28:25 PM