Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
I am trying to send money via e transfer. I have done this before successfully. Today it is telling me that I am not authorized to complete the transaction. The recipients information and my information is correct, and I have registered as there is no option available to register on the e transfer page. Whats the problem?
April 17, 2016 10:10:00 PM
In reply to Steph, Toronto
Thank you for stopping by TD Helps, Steph. We're sorry to hear that you are having issues with your transfer and we'll be sure to guide you in the right direction.
We see that you are writing to us from Canada and that you might be trying to reach our neighbors to the north at TD Canada Trust. If this is so, please take a look here: http://go.td.com/1SonZH2 as it could help.
Should you need to contact TD Canada Trust, you may do so 24/7 at http://bit.ly/1woOVay or you can submit your own question to their TD Helps page by clicking here: http://bit.ly/1zZhxro .
We hope this information helps and come by TD Helps any time you have a question, Steph. Take care and have a good night!
Katherine G, Mount Laurel
April 17, 2016 10:11:05 PM