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I recently saw an amount of $75 debited from my account with this description VISA DDA PUR
469216 APL ITUNES COM BILL 866 712 7753 * CA. And to my best of knowledge i haven't authorised any such payments. I further noticed same in smaller amounts for previous months. How do i stop this?
July 14, 2017 02:01:58 PM
4 people recommended this |
In reply to Vincent, Rahway
Good afternoon, Vincent.
We completely understand your concerns, and would like an opportunity to discuss this with you. However, please understand that TD Helps is not considered a secure forum, and because of this, we do not have access to your account specific information.
So that we may properly review your concerns with you, we ask that you get in touch with us directly. The first and most convenient way to do so would be to speak with a Banking Specialist at 1-888-751-9000, 24 hours a day, 7 days a week. You may also contact your nearest TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
If it's more convenient for you, and you have access to your Online Banking, you may also send us a Secure Message. To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'.
If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We generally respond within 24 hours or less.
We hope this helps, Vincent, and please enjoy your weekend.
Brittany Mullen, Mount Laurel
July 14, 2017 02:02:15 PM