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Hi...can i update my phone number via TD mobile banking?
Karolin, New Hampshire
December 28, 2017 11:10:12 AM
In reply to Karolin, New Hampshire
Good morning, Karolin!
This is a great question. We're happy to announce that when looking to update your personal information, such as your phone number, you have a couple ways to do so, and we'll be happy to walk you through the steps for your first time!
We understand that you may wish to update this information through your TD Bank Mobile App. While you are able to update your email address through this method, unfortunately, you will not have the option to do the same for your phone number. However, please don't worry, as you'll still be able to use your smartphone to make these changes!
You'll first want to access TD Bank's webpage using the web browser of your choice, which you can do by clicking here: https://go.td.com/20QUDRQ. If you'd like, you can even use the link here: https://go.td.com/1eaISlq to log in directly. Once you have successfully logged in using your online banking credentials, you'll want to click on the 'Customer Service' tab, which you can find on the upper right hand side of your screen. Next, under 'Update Profile and Preferences', click on 'Contact Info'. From here, you can select all the accounts you would like your new phone number to be updated with, and then simply enter in your new personal information.
If you have any trouble at all updating your phone number using this method, please don't hesitate to connect with us directly, as we'll be more than happy to help!
Banking Specialists can be reached 24 hours a day, 7 days a week, by simply dialing 1-888-751-9000, or you may also visit your nearest TD Store location. Customer Service Representatives can help during lobby hours, and you're welcome to use the link here: http://go.td.com/1f9DSJR to find your nearest Store, as well as their lobby hours and contact information.
We hope this information helped, Karolin!
Thanks for joining us on TD Helps today. Have a happy Thursday!
Brittany M, Mount Laurel
December 28, 2017 11:21:15 AM