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How can i update my username that is saved on my sign in screen? its my old username and i would like it to save my ew one so its easier to sign in
October 13, 2015 11:46:15 AM
1 person recommended this |
In reply to jennifer, wilbraham
Welcome to TD Helps, Jennifer.
To change your User Name you’ll need to first log in to your Online Banking account. Click here to access your online profile: http://bit.ly/1eaISlq. Once you are logged in you will see a tab to the far right that says; “Customer Service” (click on that tab). Here you will find different options including “Change User Name” at the top of the first column. Here are important tips when changing your User Name: Must consist of 6 to 32 letters and numbers, with no spaces. It must contain at least one letter and one number. The User Name can contain any of these special characters / \ ( ) % - ; | # + = @ . _. And we recommend staying away from using easy to get information (mother’s maiden name, birth date, etc.). Please also be sure to select a User Name that is not similar to your Password.
If you have difficulty changing your User Name or are not able to log in at all, we recommend you call our 24 hour Banking Specialists at 888-751-9000 for assistance or visiting your local TD Bank. For hours and locations near you visit: http://bit.ly/TDStores.
We hope this helps, Jennifer and please take care.
Alara B, Mount Laurel
October 13, 2015 11:47:18 AM
1 person recommended this