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I didn't realize until just now that my xxxxx account is a convenience checking account ... I opened an additional checking/debit account to use for everyday small purchases, as a Convenience Checking account, and wanted to upgrade my xxxxx account to a Premier Checking account, but must not have done that at the time... is that possible to do online? I had a quick look, but it seems one has to open a new account to utilize the features of the Premier Checking, but I really have no use for a 3rd account - is it possible to simply upgrade my existing xxxxx account to Premier?? Thanks.
July 6, 2015 12:12:39 PM
2 people recommended this |
In reply to Julie, Wilmington
Fantastic question, thanks for inquiring with us!
We're happy to tell you that that we can convert your current checking account to another type of checking account with no interruption to your current account number or debit card. We're able to do so as long as you're changing among our checking products.
It sounds like you've already decided on our Premier Checking account, Julie – but just in case, TD Bank offers several different types of checking accounts and you are welcome to check them out. We invite you to view our other checking account types here: http://bit.ly/1oXjGgF. We recommend comparing the current requirements of your account with the others listed to find the one which best fits you. We can also offer you our convenient checking account selector, which can be found at http://bit.ly/1vW1xnU.
To change your account type, we'd be happy to be of assistance with information via phone. Our knowledgeable Customer Service Representatives are available 24/7 at 888-751-9000, and can assist you in comparing accounts and helping you with a switch.
If you would prefer to submit your request online, you're also welcome to send us a Secure Message to change your account type. To do so, please log in to your online account at http://bit.ly/1eaISlq. Once you have done so, locate the Customer Service tab at the top right, and then click on Send a Message. Please submit your inquiry including your account number and the type of account you're requesting, and a friendly Representative will respond shortly.
Or if you're nearby, you're always invited to any local TD Bank Store where a Representative can provide help. Please see http://bit.ly/TDStores for a listing of locations and hours near you.
Julie, we hope this is the info you were looking for.
Wishing you a great week and we'll talk to you soon!
Kristen P, Mount Laurel
July 6, 2015 12:23:05 PM
1 person recommended this