Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
After changing banks my new job put the td as the bank to send my money too. even after going through the process of making sure they got my new information the money still went into an account thats not active and is in the negatives. what can i do to get my money back into my new account with out getting more over draft fees?
August 16, 2015 02:10:53 PM
In reply to anjelica, atco
It's a pleasure seeing you here today at TD Helps, Anjelica.
As this is pertaining to your specific account, we would need to review this further with you. As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. Please feel free to call 888-751-9000, 24/7 to speak with one of our Banking Specialists. After account verification they'd be more than happy to review this deposit with you. Also, you may visit any TD Bank Store to have your deposit reviewed in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
Also, if you are enrolled for online banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled, please call us 24/7 at the number listed above to speak with our Banking Specialists. If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
Thanks for reaching out, Anjelica, and take care.
Alara B, Mount Laurel
August 16, 2015 02:15:59 PM