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i just reset my ID and password and i wrote it down and i cannot for the life of me remember where i put it, what do i do now ?
Steven, mt. Laurel
May 13, 2015 10:28:48 PM
In reply to Steven, mt. Laurel
Nice of you to stop by TD Helps tonight, Steven! We're sorry to hear that you're having trouble remembering your online banking credentials and we'll be glad to help.
Since your online banking credentials aren't coming to mind, it would be necessary for one of our Banking Specialists to speak with you in person or over the telephone. Please give us a call 24/7 at 888-751-9000 or visit us at any TD Bank during lobby hours. Click here: http://bit.ly/TDStores to find a TD Bank near you.
If you're currently using TD Bank BusinessDirect , please contact a Business Banking Specialist directly 24/7 at 800-493-7562, Option 2, and we'll be more than happy to assist you there with that platform.
If you are referring to a TD Bank credit card, you can contact us 24/7 at 888-561-8861 to speak with a TD Credit Card Specialist.
For additional support on other online banking platforms, such as loans or mortgages, etc. please contact us 24/7 at the first telephone number listed above.
We do encourage you to reach out to us as soon as possible, Steven. As you mention that you've misplaced your logon info, we would strongly recommend to reset both your User Name and Password right away.
We hope this helps, and we look forward to hearing from you soon. Take care and have a great night!
Katherine G, Mount Laurel
May 13, 2015 10:30:57 PM