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I cant log in in my account. it always tell
"User is currently logged in from another device". What can i do?
sweetzel, legazpi city
September 29, 2017 11:37:04 AM
In reply to sweetzel, legazpi city
Thanks for writing in, Sweetzel.
In some instances, using multiple devices to access your Online Banking may cause the error that you have mentioned. For example, if you previously logged into your Online Banking using your Mobile App, and now you are attempting to log in using your favorite web browser on your computer, this error may occur, and can be fixed by simply accessing your Online Banking from the original device, and simply logging off.
As this is regarding your specific online banking account, we recommend contacting our Tech Support Team directly at 1-800-493-7562. Specialists are available 24 hours a day, 7 days a week for your convenience.
If you would rather speak to a Representative in person, you may also visit your local TD Bank Store for assistance. You may check out: http://go.td.com/1f9DSJR to find your nearest TD Bank location.
Have a wonderful day!
Alara B, Mount Laurel
September 29, 2017 11:37:21 AM