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My store is trying to send docs but I can't open it. It doesnt take my online password, so How do I get them? Drive downtown?
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350-09501: Unable to verify the recovery request.
An unexpected problem was encountered. [ Additional Help ]
September 15, 2017 11:41:37 AM
In reply to Trinity, Burlington
We're sorry to hear this, Trinity. We'd be happy to direct you.
It sounds like you're attempting to access secure documents that you've been sent. If you are still receiving this error, a drive downtown may not be necessary. Please give us a call at 888-751-9000. We would be happy to reach out to our Help Desk on your behalf to troubleshoot the error you've received and help you access these documents. You also have the option of calling that Store directly. To find contact info and hours for any of our Stores, please click here: https://go.td.com/1nq31dc.
We hope to hear from you soon so that we can resolve this for you. Take care, Trinity.
Candice A, Mount Laurel
September 15, 2017 11:42:12 AM