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I put my username because i have a new debit card and i try to change the password, but when i am try to enter the page say me "something wrong". I don't not how to do, i can't call because i don't have a united states number.
December 17, 2016 01:32:28 PM
In reply to Vanessa, Henniker
Welcome to the TD Helps community, Vanessa.
For assistance with your Online Banking user name we ask that you contact our Banking Specialists 24/7 at 888-751-9000. As you mentioned you're traveling, if you happen to be traveling outside of the U.S. you may reach us by dialing 1-856-751-9000 or by calling collect, with operator assistance, by asking the operator to dial 1-215-569-0518. This call will have to be completed with a land line telephone.
If you're near a TD location, you're more than welcome to stop in with photo I.D. for help with this matter. For a listing of our Stores and hours please view: https://go.td.com/1nq31dc.
Please know that for the security of your account we are unable to obtain your account information via TD Helps as it's an unsecure forum.
We look forward to hearing from you, Vanessa and take care.
Shanika A, Mount Laurel
December 17, 2016 01:32:48 PM