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December 18, 2014 11:09:24 AM
In reply to Junly, Philadelphia
Thanks for making a stop at TD Helps, Junly. We are sorry to hear about your difficulties and would be glad to help.
If you have a TD Debit Card and are looking to initiate a Cash Advance at another Financial Institution, please ensure this Institution accepts Visa. We'd also like to let you know that there are limits on the amount you are able to take out via Cash Advance, for the protection of your account. Please check out our Personal Deposit Account Agreement here: http://bit.ly/1kb17UQ, on page 44 you will see the limit specifically for Cash Advances. If you are having difficulties making this transaction, we ask that you connect with us directly at 888-751-9000, available 24/7. After account verification, we'd be happy to review this with you.
We hope this helps, Junly. Please let us know if you have any other questions.
Yen D, Mount Laurel
December 18, 2014 11:12:47 AM
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