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Today I was attempting a cash transfer on your site. I was using Chrome, Version 44.0.2403.81 beta-m (64-bit). On the last page when I entered my password, the next operation, "continue", did not work. The option was grayed out and non responsive. I was able to use Firefox for the transfer. Are you still having issues with people using Chrome?
July 12, 2015 06:11:11 PM
3 people recommended this |
In reply to Andy, Hagerstown
Thank you for reaching out to us on TD Helps today, Andy. We're sorry to hear that you are having issues with our web site and we'll be glad to help.
Based on your question, it sounds like you are experiencing a browser related issue. If this is the case, we recommend finding an option on your browser to Reset Browser Settings and follow any prompts to complete this process. If for any reason this doesn't correct the issue, you may also try to remove and reinstall the Chrome browser.
If you should have any additional questions, please give our 24/7 Tech Support Specialists a call at 800-493-7562. We hope this information is helpful and enjoy the rest of your weekend, Andy! Take care.
Katherine G, Mount Laurel
July 12, 2015 06:12:51 PM
1 person recommended this