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i get this error"Your purchase has not been completed. Your credit card information has been declined by your credit card company.
Note that in some cases, your credit card company may put a 'hold' on funds in your account, but you will not be charged. After correcting any errors in the information displayed below, please try your purchase again."
and i havent used this card yet, i recently activated it and its not working
June 16, 2015 07:49:35 AM
In reply to andrew, princeton
Welcome to TD Helps and thank you for sending us your question, Andrew.
We're sorry to hear that you are having trouble using your TD Bank Visa Gift Card. To better assist you, we recommend reaching out to TD Visa Gift Card Customer Service Specialists at 888-294-2249 for assistance.
Just in case you have not registered your Gift Card, you can register it online at http://bit.ly/1dmtzim or by calling the number above. If you're trying to register your gift card for the first time, the initial password is the three digit security code on the signature panel of the back of your card. Please remember to change your password after signing in for the first time.
The TD Bank VISA Gift Card can be used anywhere that accept VISA, including retail stores and online merchants. Gift cards cannot be used:
- To obtain cash at an ATM or for cash advances at a Store.
- For cash back at point of sale.
- Cannot be exchanged for cash at Stores or other financial institutions or otherwise.
Please also feel free to check out: here: http://bit.ly/1cIdAj6 to read our frequently asked questions as well.
We hope you find our answer helpful and please don't hesitate to return to TD Helps if you have any further questions.
Sandy D, Mount Laurel
June 16, 2015 07:53:14 AM