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I want to know where I can use my Rd debit card in the United States. Particularly pigeon forge Tennessee. I tried a target and Walmart in Knoxville and was declined both times.
June 28, 2017 04:01:48 PM
In reply to Amanda, Peterborough
At TD Bank, America’s Most Convenient Bank, we remain committed to ensuring the highest level of satisfaction with all of our products and services.
Cards bearing the Visa logo are accepted at locations all over the world. However, please be sure to carry more than one method of payment while traveling, just in case you encounter any acceptance issues.
If you are using your card outside of your normal spending pattern without notifying us of your travels, your card may be blocked due to a fraud warning. We recommend contacting us directly to find the reason of your specific cards decline.
To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope this information helps, Amanda. Enjoy the rest of your day!
Customer Service Team, Mount Laurel
June 28, 2017 04:02:49 PM