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i am not reside in the states at the moment but there's a transaction in which i have to verify what would be the best way to verify that transaction?
megan, NEW JERSEY
November 14, 2017 09:05:10 AM
In reply to megan, NEW JERSEY
Good morning, Megan.
It's great to hear from you today, and we'll be more than happy to help!
The first and most convenient way to connect with a Banking Specialist is to dial 1-888-751-9000. Our Specialists are here 24 hours a day, 7 days a week, and are always happy to assist with any questions or concerns you may have. As you mentioned that you are currently not in the United States, you may also call collect, with operator assistance, from any landline phone by asking the operator to dial (215)-569-0518.
If you're unable to call, don't worry, as you also have the option of sending us a secure message. To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'.
If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We generally respond within 24 hours or less.
We apologize that we're unable to assist you directly via TD Helps, and we appreciate you understanding that TD Helps is not considered a secure forum, and that we do not have access to your account or personal information. However, we look forward to hearing from you soon so that we may better assist with your concerns.
Take care, Megan.
Brittany M, Mount Laurel
November 14, 2017 09:05:38 AM