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I would like to see 2 checks that I had written back in July & paid. How can I viewthem?
Lisa, Gloucester City
February 3, 2015 07:43:46 PM
In reply to Lisa, Gloucester City
Good Evening Lisa. We will be happy to guide you in the right direction to view check images.
You may stop by a local TD Store, during lobby hours to request a check copy to be printed. For a listing of Store hours please view: http://bit.ly/TDStores. You are also welcome to give our Customer Service Representatives a call 24/7 at 888-751-9000, that way they can put in the request to have the check copy mailed to the address we have on file for your account.
Additionally, if you are signed up for paperless statements and need to look for your check outside the last 60 days of activity, check images are included on the last page of your statement and you may view them by selecting the "Statements" tab. If you do not have paperless statements, you may have your check images displayed on your monthly statement. Please note that there may be fees for this addition of this service. Take a look at our Fee Schedule: http://bit.ly/1cTejgt.
You may also log in to send us a secure message requesting the copy. Once you're logged into your Online Banking please click on the "Customer Service" tab and then "Send a Secure Message." On the new page, there will be a message field and a drop down menu where you can choose a subject. To make a request for check images, you would need to change the subject to "Request a Transaction Copy." You will then be directed to select and fill out details about the check images that you're requesting including the date, amount and check number.
If you are not enrolled in Online Banking yet, you may do so at http://bit.ly/1lqyp6r. You will need your account number and ATM/debit card number to complete the enrollment. The system will lead you step-by-step through the process. If you have any questions about the enrollment process, please call us 24/7 at the number listed above for further assistance.
We wish you a wonderful evening Lisa.
Megan K, Mount Laurel
February 3, 2015 07:44:25 PM