Small Business Banking
Private Client Group
Personal Financial Services
For the quickest answer, search previously asked questions below. Chances are, others have asked a similar question and there's already an answer waiting for you. If you can't find a match, ask a new question and our team members will answer.
Can i purchase on the internet using the visa debit card? When i try to do so it says declined. My account is from ny but i currently live outside the us
December 24, 2015 07:11:21 AM
In reply to Mara, Ny
We appreciate you connecting with us here at TD Helps, Mara.
You'll be happy to know that TD Bank Visa Debit cards can be used anywhere VISA or NYCE are accepted, including purchases made online and at ATM locations worldwide.
As you are experiencing difficulties making online purchases, to best assist you we ask that you connect with our Banking Specialists, 24/7, from outside the US at 856-751-9000 or 215-569-0518 via landline with an Operator's assistance.
Once connected and after account verification, we'd be happy to review this further with you.
Please also understand that although we would like to assist you directly, we do not have access to your account information as TD Helps is considered an unsecured site.
We hope this helps. Have a great day!
Yen D, Mount Laurel
December 24, 2015 07:14:48 AM