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October 14, 2014 10:34:32 PM
In reply to tamrin, kinnelon
Hey, Tamrin and thanks for visiting TD Helps today with your question!
There are several options that you can choose from to submit an address change request:
If you are enrolled in online banking and your account has been open for more than 30 days, you may request to update your address via online by following these steps below:
-After you log onto your Online Banking, please select the "Customer Service" tab
-Under Self-Service, please click on the "Change Address, Phone, and E-Mail Address" link
-Check the Account you'd like the new address to reflect and fill in the fields necessary.
-After the fields have been filled in, please remember to select "Send".
If you are not not enrolled in online banking and or your account is less than 30 days old, you may contact us 24/7 at 888-751-9000 or feel free to visit us during lobby hours to speak with a Customer Service Representative. Click here: http://bit.ly/TDStores for a list of TD Stores and hours near you. Upon proper account verification, we will be gladly to update the address for you.
If you're not currently enrolled for Online Banking and would like to enroll, you may do so by clicking here: http://bit.ly/1lU2qfY. Please have your account number, debit card number and Social Security number available.
Another option would be changing your address via mail. Feel free to mail a request to:
NA 6000 Atrium Way
Mt Laurel, NJ 08054 Mail Stop # NJ5-002-215
For Business Deposit Accounts you may also stop by a TD location, send us a secured message via Online Banking or send us a request through the mail, as described above.
For Business Deposit Accounts with Multiple Signers, address changes must be completed at your local TD Bank Store.
To change your address for a Credit Card, it can be changed by calling (888) 561-8861, logging on to http://bit.ly/1lVKil9 or stopping into any TD Bank Store. After logging on you will need to click on Services, Manage Credit Card, then Update Address and Phone Number. Address Change will take effect immediately on your Credit Card.
The change of address for a Personal loan can be completed by calling (800) 328-2119, stopping into a TD Bank Store or by using our "Send a Message" feature through Online Banking which will send a secured email to change your address.
Unsecured Line of Credits and Home Equity Line of Credits (HELOC) can be changed in person at a TD Bank Store or by mail after completing a change of address request form. Change of Address request forms can be received by calling (800) 328-2119.
Please keep in mind that your new address should be updated within 3-5 business days.
Thanks again for writing to us and have a great day!
Katherine G, Mount Laurel
October 14, 2014 10:37:03 PM