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April 16, 2015 05:14:08 PM
2 people recommended this |
In reply to pam, St.Petersburg
We're sorry to hear that you're having trouble, Pam and we'd be happy to help.
To change your user name, first you'll want to log into your Online Banking account. Feel free to click here to http://bit.ly/1eaISlq to log into your account(s). Once you are logged in you will want to click on the tab on the far right that says “Customer Service." After you've clicked onto "Change User Name" or "Change Password" you'll have the option to do so.
If you continue to have difficulty changing your user name and password or if you're unable to log in to your Online Banking account at this time, we recommend you call us 24/7 at 888-751-9000 and we'll be happy to help you change it. You are also welcome to visit any TD Store during lobby hours for help. To take a look at Store locations near you and their hours please visit http://bit.ly/TDStores.
We hope this helps, Pam and have a great day!
Megan K, Mount Laurel
April 16, 2015 05:15:47 PM