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ı turned back to my country and ı forgot to close my account when ı was in USA!
October 20, 2015 07:54:35 AM
In reply to TUGCE, IZMIR
Thanks for joining us on TD Helps today, Tugce.
You mentioned that you were closing your account due to moving out of the Country, we'd like to inform you that we can provide options on how to maintain your account. TD Bank offers Bill Pay, Online, and Mobile Banking. Check http://bit.ly/1lnLZE5 for more details.
If you still want to close your account and you have a current balance, you can send a request to close your account by mail. Please mail your written, signed, and notarized request to:
TD Bank, N.A. Your Home Store Address Your Home Branch Telephone Number
Please be sure to provide your account number so we may issue you a check for the remaining funds in your account as well as your final statement. If you are unsure of which Store is your Home Store, take a look at: http://bit.ly/TDStores for hours and locations.
As you've mentioned that you're currently unable to log in to Online Banking, you are able to contact us from outside the U.S. by dialing 856-751-9000 or collect with operator's assistance from a land line phone by asking the operator to dial 215-569-0518. Once you are able to log in again, you are able to review your balance so that you may debit the remaining funds in your account.
You are able to do this by making debit card transactions or writing a check if you have a checking account. Once your balance is $0.00 you are able to call us using the numbers listed above or send us a secure message from Online Banking in order to close your account.
We hope this helps, Tugce. Have a great day.
Alara B, Mount Laurel
October 20, 2015 07:56:22 AM