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WANT TO CLOSE ACCOUNT #xxxxxxx & ROUTING NUMBER #026013673
ANM TARIQUL, DHAKA
August 24, 2015 05:50:30 PM
1 person recommended this |
In reply to ANM TARIQUL, DHAKA
We appreciate you getting in touch with us today and apologize to hear that you'd like to close your account. Before you do so, we'd like to take a moment to remind you that we are very committed to the satisfaction of our Customers and if there's anything that we could do to change your mind, please let us know.
If you live outside of the United States right now, we have some options for you to do all of your banking without the need to visit a TD Bank Store. Please note that we offer fully featured online and mobile banking services and live telephone support available 24 hours/day, 7 days/week, 365 days/year.
Should you decide to continue banking with us, you'll also be able to use our online services to communicate with us from your current location. To do so, you can log in to our full website here: http://bit.ly/1eaISlq, click on the Customer Service tab, and then use the Send a Message link to talk with us about your account questions or requests.
If you are not currently enrolled in online banking, you can sign up by clicking here: http://bit.ly/1lU2qfY, if you have your TD Bank Visa Debit Card or ATM number and a US Social Security number. If not, you're more than welcome to contact a Banking Specialist directly for assistance if you'd like to use this option. Once you call and are enrolled, you can communicate with us via this messaging system in the future, rather than calling. Please contact us from outside the United States via phone at 1-856-751-9000, or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518.
If you still choose to close your account for any reason, we understand and will provide you with some options. Kindly note that because TD Helps is considered an unsecured forum, we're unable to close your account from here and we apologize for any inconvenience this may cause for you.
If your account has a zero balance you may request to close it with a Representative by giving us a call using the numbers we just mentioned, or by sending us a secure message as above. If the account has funds in it right now, we recommend removing any remaining funds from your current location, such as via your TD Bank Visa Debit Card, check, or transfer. If you choose to use this method, once the funds have been removed, please contact a Specialist 24/7 at the number above, or again, via message. It will be necessary to make a specific request to close the account once the balance is zero - please note that the account will not close automatically.
If your account has remaining funds, another way to close the account from abroad is via mailed written request. You may request to close your account and any available money will be sent to you by check. You can mail a request with the following instructions:
▪Your name ▪Your account number(s) ▪Your request to close the account(s) ▪Your current address
For your security, please have the letter notarized. It can then be mailed to:
TD Bank, N.A
P.O. Box 1377
We hope this information helps, Anm.
Please reply to us here with any questions and take care.
Kristen P, Mount Laurel
August 24, 2015 05:51:38 PM
1 person recommended this