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how to change the name of one of my online banking payees
gary, rose valley
April 28, 2016 09:27:50 AM
1 person recommended this |
In reply to gary, rose valley
Welcome to TD Helps, Gary. We'd be glad to help you update a biller's information.
To modify your biller information, please follow the steps below:
1. Click on the “Bill Pay” tab located at the top of your screen.
2. Click on Activity that is next to the name of the biller.
3. Click on the details link right next to the biller's name.
4. Make the appropriate changes and click the “Save Changes” button.
5. Click on Finish
If you have any trouble, feel free to reach out to a Tech Support Specialist 24/7 by dialing 800-493-7562. They'll be glad to walk you through the process!
We hope this helps, Gary and have a good day.
Megan K, Mount Laurel
April 28, 2016 09:28:09 AM
In reply to Megan, Mount Laurel
I need to see the full account number of the payee. Clicking on "details" gives me only the last 4 digits.
sarah, Brooklyn, NY
January 31, 2018 11:49:51 AM
In reply to sarah, Brooklyn, NY
Thanks for joining us today, Sarah.
We understand how important it may be to obtain your payee's information when looking to monitor your bill payments; however, please understand that this information is unfortunately not available at this time through our Bill Pay feature. We apologize for any inconvenience this may cause; however, we'll be happy to pass this along as a suggestion for future enhancements.
Should you need assistance with obtaining the full account number for a payee, we'd like to recommend that you connect with them directly for further assistance.
As a friendly reminder, if you have any questions or concerns in regard to your online banking, or Bill Pay, our Tech Support Team is here to help, 24 hours a day, 7 days a week. To reach a Tech Support Specialist, simply dial 800-493-7562.
Thanks again for stopping by, Sarah.
Have a great day.
Brittany M, Mount Laurel
January 31, 2018 11:53:54 AM