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howard E., east windsor
September 29, 2014 04:55:40 PM
In reply to howard E., east windsor
Thank you for joining us here on TD Helps, Howard. You came to the right place for information.
We're thrilled to hear that you are looking to enroll for online statements. Online statements are safer, faster and greener than paper statements and we are happy to provide the steps on how to set this up!
To enroll for paperless statements, you must be enrolled in Online Banking. If you have an ATM/Debit Card and Social Security number you may fill out the online application to access your personal account(s). Please visit http://bit.ly/1lU2qfY to enroll for TD Bank Online Banking. Once there, you will need to choose Personal from the drop down box. First, you'll have to accept the Online Banking Agreement. Then, we'll ask you to enter in your personal information (Name, Social Security number, account number, etc.) and finally, you will have to set up three security questions. After those 3 steps are completed, you will have immediate access to your account(s) online.
Once you’ve successfully logged in, please follow the steps below:
Please click on the “Customer Service” tab then select the “Online Statement Settings” link which is located under the self-service portion (it will be the sixth link down) or in the "Help & Related Tasks" box (which is located on the left side of the page). Please select the account(s) you would like to enroll for Online Statements then make sure the email address on file is correct. You will then be asked to read the “Online (Paperless) Statement Customer Agreement” and the “Hardware and Software Requirements.” Once you have opened and reviewed the 2 documents needed, please check mark the two boxes and select “Save Changes.”
If you have a business account and would like to enroll for TD Bank BusinessDirect, and you have your ATM/debit card, please follow the link above and choose Business from the drop down box. After you select the link provided above, please choose "Business" from the drop down box and click on "Continue." Please complete the application. You will need your Business Taxpayer Identification number, account number, your business name, and your e-mail address. When you are finished with the application, you will receive an e-mail confirmation within 2 business days that contains your initial User ID and password. If you do not have an ATM/debit card for your business, please visit your local TD Bank Store for further assistance. For hours and locations near you, check out: http://bit.ly/TDStores.
In case you have any difficulties setting this up, you can call our Digital Banking Specialists at 800-493-7562. After account verification, our Digital Banking Specialists, who are available 24/7, would be happy to walk you through this. You could also stop by your local TD Store for assistance.
We hope you find our answer helpful and please don't hesitate to return to TD Helps if you have any further questions.
Luis C, Mount Laurel
September 29, 2014 04:57:28 PM