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January 21, 2015 02:27:32 PM
In reply to mary, hawthorne
Thanks for joining us here on TD Helps, Mary and we appreciate you bringing us your question!
Since you mentioned that you'd like to check on a deposit to your account, we would need to review this in further detail with you. We'd like to assist you directly here, Mary, and we apologize that we're unable to do so as TD Helps is considered an unsecured forum.
To better assist you, feel free to call 888-751-9000, 24/7 to speak with one of our Banking Specialists. After account verification they'd be more than happy to check on this deposit for you. Just press "0" to speak with a Specialist, or, use the automated prompts when calling the same number to check for yourself. Additionally, you may also visit any TD Bank Store to determine if your deposit was made. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
If you prefer and you are enrolled for Online Banking, you may send us a Secure Message so that we can review your account further. To send a secure message you must first log in to your TD Bank Online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Hope these options help with your deposit, Mary! If you have other questions, let us know and have a great afternoon.
Kristen P, Mount Laurel
January 21, 2015 02:28:54 PM