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I got stuck on the NEXT click...
January 16, 2018 08:39:46 AM
In reply to Jerry, Bronx
Thanks for bringing your concerns to TD Helps today, Jerry.
It sounds as though you may have recently applied for a TD Bank Credit Card, and are concerned that your application was not successfully submitted. If this is the case, we'd first like to apologize for any confusion or inconvenience this may be causing you, and we'll be happy to help.
Currently, TD Helps is not considered a secure forum of contact, and because of this we unfortunately do not have access to your personal information to verify if your application was submitted; however, you're more than welcome to connect with us directly so that we may review your application with you. For your convenience, our Credit Card Specialists are here to help 24 hours a day, 7 days a week, and can be reached by simply dialing 888-561-8861.
If you'd prefer, you may also visit your nearest TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
Just in case you may have applied for a loan with TD Bank, and not a credit card, we'd like to invite you to connect with one of our Financial Solutions Group Specialist. Our FSG Specialists are also here to help 24 hours a day, 7 days a week, and can be reached by dialing 1-800-937-5020.
We apologize that we couldn't assist you directly today, Jerry, but we look forward to hearing from you soon.
We hope you have a fantastic Tuesday!
Brittany M, Mount Laurel
January 16, 2018 08:41:37 AM