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Margaret, Yarmouth Port, MA
October 20, 2014 06:11:09 PM
In reply to Margaret, Yarmouth Port, MA
Welcome to TD Helps and thank you for sending us your question, Margaret! Isn't it great to spend your winter in the Sunshine State?
We would like to introduce two of our newest and exciting features on www.tdbank.com: External Transfers and Person-to-Person Payments.
External Transfers are used if you're sending money from your personal account with TD Bank to your account at another Financial Institution, such as the bank in Florida. This option is available via Online Banking.
If you are already enrolled for Online Banking, please check here http://bit.ly/1eaISlq. After logging onto your account, please choose the "Transfers" tab. Then click on "Transfer to Accounts Outside TD Bank." You will then be asked to accept a user agreement and review the fee schedule.
After the enrollment is completed, you may continue to schedule a transfer by adding your account at a different institution. To do so, select "Add a New Account." You will then be prompted to select the type of account followed by the account and routing numbers. Once you enter the required fields, the transfer service will then display whether or not you can make an immediate transfer. In some cases, a trial deposit is initiated at the receiving institution for verification purposes. You’re welcome to check out http://bit.ly/1jXKYqq for all of the exciting details.
When sending an External Transfer, you will have two delivery options, three day or next day delivery. The next day delivery option is not available for Savings accounts. To qualify for the next day delivery option, you must wait 90 days from your first successful 3-day transfer and must not have had any transactions that overdrew your account in the past 90 days. Please note; fees may apply for External Transfer service. For the Transfers Terms and Conditions please see: http://bit.ly/1pADlWD, and for more information on the fee schedule, please take a look here: http://bit.ly/1cTejgt.
If you're looking to transfer funds from your personal TD Bank account to someone else's account at another Financial Institution, Person–to–Person transfers would be an option.
This feature is also available to you by logging into your Online Banking. You may click on the tab at the top of the page titled "Person-to-Person Payments." You will then be asked to accept a user agreement, review the fee schedule and confirm your email and phone number. A text and email code will be sent to the mobile number and email address we have on file for you. Next we will request you to submit both codes for verification to complete the enrollment process. Once the enrollment is complete you’ll be ready to send the payment!
You will have the same two delivery options when sending a Person-to-Person payment as you do for External Transfers; there is the three business day option and the next business day delivery. Please note, the next day delivery option is not available for savings accounts. To qualify for the next day delivery option, you must wait 90 days from your first successful 3-day transfer and must not have had any transactions that overdrew your account in the past 90 days.
If you are not currently enrolled for Online Banking for your personal accounts, no worries! We have you covered. You may use our self-service option by visiting http://bit.ly/1lU2qfY to begin the enrollment process. In order to do so, you will need your account number, TD Bank ATM/Debit Card, your Social Security Number and your email address. When you finish the enrollment process, you will have immediate access to your account(s).
Just in case if you do not have the required information to set up for Online Banking or you need assistance enrolling, you may contact us 24/7 at 1-800-493-7562 to speak with a Digital Banking Specialist. Upon proper account verification, we would be happy to help get you started.
Lastly, you have the option to send a wire transfer. You can send wires to any bank within the country and across the globe! If you are making a transfer within the US, you will need to gather the name, address and ABA routing number of the receiving bank, the name of the account to be credited, the beneficiary address and the account number.
Keep in mind also that some transactions may take longer than others. You may want to contact the other financial institution to determine what information they require to receive the wire. Take a look at the fee schedule again http://bit.ly/1cTejgt for fees that may apply for wire transfers. Please note that wire transfers can only be scheduled at a TD Bank location during lobby hours. For lobby hour information and locations near you please take a look here: http://bit.ly/TDStores.
Margaret, let us know if you have any further questions. Enjoy the rest of your day and stay warm.
Colleen B, Mount Laurel
October 20, 2014 06:12:48 PM