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June 23, 2015 10:34:08 AM
In reply to Kelly, Bethlehem
Hey Kelly, we're so excited for your upcoming travel and would like to provide all the information needed to make your travel more enjoyable.
First, we are happy to inform you that you can use your TD Visa debit card at any locations that accept VISA across the globe! To help avoid an interruption in your debit card service, please let us know of your travel plans so we can set a travel notification on the card you plan to use while traveling.
There're a few options that you may use to notify us of your travel plans. First, you may notify us by sending us a Secure Message through your Online Banking account if you're currently enrolled. To send a Secure Message, please log into your account and click on the Customer Service tab and then select Send a Message. If you choose this option, please include the exact travel dates, destinations and if there will be any connecting flight locations if applicable. If you have personal TD accounts and are signed up for our Retail online banking, please click here http://bit.ly/1eaISlq. If you are a TD Bank BusinessDirect user, please direct your browser to http://bit.ly/1rvBmq8. Please understand that we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
Additionally, you may contact our 24/7 Customer Service line at 888-751-9000 to have a Banking Specialist place a travel notification on your account, or you can do so in person at a local TD Bank Store during lobby hours. To find out the nearest TD Store near you, please visit, http://bit.ly/TDStores.
We want to make sure your trip is as stress-free as it can be, please be sure to carry more than one method of payment while traveling, just in case you encounter any acceptance issues.
Additionally, please check out: http://bit.ly/1fO8wKy for a few tips to manage your money when traveling. You may also want to review our international travel tips frequently asked questions by clicking here: http://bit.ly/1ltwDDc.
Just in case that you need to call us while you're outside the United States, you may do so by dialing 856-751-9000 or collect with operator's assistance from a land line phone by asking the operator to dial 215-569-0518.
We're here to help whenever you need us, even when you're outside the U.S. Take care and safe travel, Kelly!
LiShu R, Mount Laurel
June 23, 2015 10:34:50 AM